Privacy Policy
Last Updated: [DATE - TO BE ADDED]
IMPORTANT LEGAL NOTICE: This is a draft template. Please have a qualified attorney review and customize this privacy policy before publication.
Introduction
Welcome to VietWise ("App", "we", "us", or "our"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information.
This Privacy Policy explains:
- What information we collect
- How we use your information
- How we share your information
- Your privacy rights
- How we protect your information
By using VietWise, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
Account Information (Optional)
- Email address (if you create an account)
- Username or display name
- Password (encrypted)
User-Generated Content
- Journal entries and personal notes
- Collections and saved wisdom
- Liked wisdom preferences
- Custom tags and organization
- Streak progress and daily check-in data
- Analytics and insights data (time spent, engagement metrics)
Premium Subscription Information
- Subscription status and plan type
- Purchase history through Apple App Store or Google Play Store
- Note: Payment information is handled directly by Apple/Google and is not accessible to us
1.2 Information Collected Automatically
Usage Data
- Wisdom entries viewed and interaction history
- Features used within the App
- Time spent in the App
- Navigation patterns and preferences
Device Information
- Device type and model
- Operating system version
- Unique device identifiers
- Time zone and language settings
1.3 Information We Do NOT Collect
- Precise geolocation data
- Contact lists or address books
- Photos or media from your device
- Sensitive personal information (health data, biometric data, etc.)
- Payment card information (handled by Apple/Google)
2. How We Use Your Information
We use the collected information for the following purposes:
- Display personalized wisdom based on your preferences
- Sync your data across devices (if you have an account)
- Track your learning progress and analytics
- Provide audio pronunciations
- Save your journal entries and notes
- Process and manage Premium subscriptions
- Send transactional emails (password resets, subscription confirmations)
- Provide customer support
- Identify and fix bugs and technical issues
- Develop new features and improvements
3. How We Share Your Information
3.1 We Do Not Sell Your Personal Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3.2 Service Providers
We may share your information with trusted third-party service providers who assist us in operating the App:
- Cloud Hosting and Storage: To store user data, journal entries, and app content
- Analytics Services: To understand app usage and improve user experience
- Payment Processing: Apple App Store and Google Play Store for subscription payments
All service providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to court orders, legal processes, or requests from government authorities.
4. Data Storage and Security
4.1 Where We Store Your Data
Local Storage: Journal entries, notes, and preferences are stored locally on your device.
Cloud Storage: If you create an account, the following data is synced and stored on secure servers:
- Account information (email, username)
- Collections and saved wisdoms
- Journal entries
- Liked wisdoms
- Wisdom viewing history
- Streak progress and check-in data
- Analytics and insights data
- Settings and preferences
4.2 How We Protect Your Data
We implement industry-standard security measures to protect your information:
- Encryption: Data in transit is encrypted using TLS/SSL
- Password Security: Passwords are encrypted using secure hashing
- Access Controls: Limited access to personal data on a need-to-know basis
- Security Practices: Regular software updates and security patches
4.3 Data Retention
- Active Accounts: We retain your data as long as your account is active
- Deleted Accounts: When you delete your account, we permanently remove your personal data within 30 days
5. Your Privacy Rights
5.1 Access and Control Your Data
You have the right to:
- Access Your Information: View all personal data we have about you
- Modify Your Information: Update your account information in the App settings
- Delete Your Information: Delete your account and all associated data through Settings
5.2 Marketing Communications
- Unsubscribe from promotional emails using the link in each email
- Disable push notifications in your device settings
- Opt out of in-app promotional messages in Settings
6. Regional Privacy Rights
6.1 European Union (GDPR)
If you are in the European Economic Area, you have additional rights under GDPR:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
6.2 California (CCPA/CPRA)
If you are a California resident, you have additional rights:
- Right to know what personal information is collected
- Right to know if personal information is sold or shared
- Right to delete personal information
- Right to opt-out of sale of personal information (Note: We do not sell personal information)
- Right to non-discrimination for exercising your rights
7. Children's Privacy
VietWise is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13 years of age.
If we discover that we have collected information from a child under 13:
- We will delete that information immediately
- We will terminate the account
- We will not use or disclose the information
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do:
- We will update the "Last Updated" date at the top
- We will notify you through the App or via email
- We may request your consent for significant changes
- Your continued use after changes constitutes acceptance of the updated policy
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy:
Email: [email protected]
Website: vietwise.app
Summary of Key Points
What We Collect: Account info (if you create an account), usage data and preferences, device information, user-generated content (journals, notes)
How We Use It: Provide and improve the App, sync across devices, track your progress, provide customer support
We Don't: Sell your personal information, share data for third-party marketing, collect data from children under 13, track your precise location
Your Rights: Access your data, delete your account, opt out of marketing, control privacy settings
By using VietWise, you acknowledge that you have read and understood this Privacy Policy.